Privacy Policy

Information We Collect

When you place an order with Gemma Flowers, we collect information necessary to fulfill your order, including:

• Contact information (email address, phone number)
• Delivery address and instructions
• Payment information (processed securely through Stripe)
• Order details and special requests

How We Use Your Information

We use the information we collect to:

• Process and deliver your flower orders
• Communicate with you about your orders
• Send order confirmations and delivery updates
• Respond to your questions and requests
• Improve our products and services

Information Security

We take the security of your personal information seriously. All payment transactions are processed through Stripe, a PCI-compliant payment processor. We do not store your complete credit card information on our servers.

Third-Party Services

We use the following third-party services to operate our business:

• Stripe - Payment processing
• SendGrid - Email communications

These services have their own privacy policies governing how they handle your data.

Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us through our website.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.